Terms of Use

By accessing and using our website you agree to observe and accept the following terms and conditions, as well as any other specific terms and conditions for content and functionality that may be provided on the website.

This policy is issued on behalf of ONO App Ltd. When we mention ‘ONO’, ‘us’, ‘we’, ‘our’ we mean ONO App Ltd.


Website Information

We endeavour to make sure the information provided on our website is correct and up to date, you should not rely on any of the information on our website as advice or a recommendation. All information is provided without any warranty of any kind, express or implied. We reserve the right to amend or withdraw the information on our website at any time without notice. It is your responsibility to check this page from time to time for any changes to this Terms of Use.


Use of our website

This website and any information contained on it may not be reproduced, distributed or transmitted to any other persons in any form or by any means or used to make any derivative work without prior written permission from ONO, nor may it in any way be exploited in whole or in part. For the avoidance of doubt, framing of this site or any part of it is not permitted without our express permission. You may not exploit, extract, screen scrape, publish, distribute, or reproduce and part of the website and may use bots or other electronic automatons to interact with the website. You may not use this website to publish, or transmit any unlawful, threatening, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material which could give rise to any civil or criminal liability in any territory.


Information you provide

We take your personal privacy seriously. You may provide information to use via this website, this information will be processed in accordance with our Privacy & Cookie Policy. Please ensure you read, understand and accept our Privacy & Cookie Policy as this sets out our obligation and your rights in relation to your personal data. Privacy & Cookie Policy


Third Party Links

Our website may contain hyperlinks for information purposes and your convenience to third party sites which are out of our control. ONO does not endorse the content of these sites, or the products, services or other items describes thereon, or accept any responsibility for your access to or the use of these sites. ONO makes no warranties, representations or undertakings about the content of any of these sites. It is your responsibility to ensure the validity, content and safety of any third-party websites, you should read the terms and conditions of those sites before you proceed.


Intellectual Property

This website and any information contained in may not be reproduced, distributed or transmitted to any other persons in any form or by any means or used to make any derivative work without prior written permission from ONO, nor may it in any way be exploited in whole or in part. For the avoidance of doubt, framing of this site or any part of it is not permitted without our express permission.

All intellectual property rights (including without limitation all trade secrets, copyright, trademarks, service marks, designs and patents) in this website and the contents, format and display thereof are vested in ONO.



This website is governed by the laws of England and Wales. In the event of a dispute, you irrevocably submit to the exclusive jurisdiction of the English Courts.


This Terms of Use was last updated on 1st July 2021.


ONO App User Terms and Conditions


  1. Acceptance of Terms:

This App is owned and operated by ONO. ONO is a trading name of ONO App Ltd which is a registered company in England and Wales at Regina House, 124 Finchley Road, London, United Kingdom, NW3 5JS. By accessing or using the ONO App (the “App”), you agree to comply with and be bound by these User Terms and Conditions (the “Terms”) and the Privacy and Cookie Policy. If you do not agree to comply with the Terms,  you must cease use of the App.


Please read these Terms fully and carefully before using the App, as they set out the basis of the legally binding contract between you and Ono App for your use of the App and our services. 

  1. Use of the App:

2.1. Account: You may be required to create an account to use certain features of the App. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You can delete your account at any time, either through a request to us via the contact details provided. You agree for personal identifying information you provide to be stored securely in line with our Privacy Policy.

2.2 Safe Use:  You must at all times ensure you are not using the App while driving, or use it in a manner where the driver of a vehicle you are in would become distracted. The App must be used under lawful conditions governing the use of your phone or device, which means your vehicle is stopped and switched off prior to using the App.

2.3. User Content: Any content you submit or upload on the App, including but not limited to text, images, videos, and comments, must comply with applicable laws and regulations. You are solely responsible for your User Content, and ONO reserves the right to remove or disable any User Content that violates these Terms.


  1. Prohibited Activities:

You agree not to engage in any of the following activities while using the App:

3.1. Violating any applicable laws or regulations.

3.2. Infringing on the intellectual property rights of ONO or any third party.

3.3. Distributing spam or engaging in any form of unauthorised advertising or solicitation.

3.4. Harming, harassing, or intimidating other users.

3.5. Uploading or distributing malware, viruses, or any other harmful software.

3.6. Attempting to gain unauthorised access to the App or its related systems.

3.7. Uploading images contrary to the purpose of the App, including images which may be unlawful, immoral, or uploaded without the permission of individuals within the photographs in question.


  1. Data Privacy:

4.1. Your use of the App is subject to ONO’s Privacy & Cookie Policy, which can be found at https://onoapp.co/privacy-policy/. When using the App we are either acting as a data controller or a data processor and the applicable laws and conditions apply depending on our role. By using the App, you consent to the collection, use, and sharing of your information as described in the Privacy & Cookie Policy.


  1. Termination:

ONO reserves the right to terminate or suspend your access to the App, with or without cause, at any time and without prior notice, which may result in the loss of all information associated with your account. You may also delete your account and/or your use of the Services at any time by following the directions through the Services. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, limitation of liability, and dispute procedures.


  1. Disclaimers and Limitations of Liability:

6.1. The App is provided on an “as-is” basis, without any warranties, express or implied.

6.2. ONO shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of the App.

6.3. There is no guarantee with respect to the Apps uptime, and the App may be unavailable from time to time for varying lengths of time for the purpose of any improvements, upgrades, or changes that we may make. We will whenever possible provide advance warning of planned outages.


  1. Links to Third Party Services:

You may be able to link to third party websites, services or resources (collectively, “Third Party Services”) on the internet, and some Third Party Services may link to the Services. We do not control Third Party Services in any way, and you acknowledge and agree that we are not responsible or liable, directly or indirectly, for the content, functions, legality or any other aspect or materials of any Third Party Services, or for any damage or loss in connection with your use of any Third Party Services. We encourage you to review the terms of service and privacy policy of any such Third Party Services.


  1. Indemnification:

You agree to indemnify and hold ONO, its officers, employees, and affiliates, harmless from any claims, damages, losses, or liabilities arising out of your use of the App or your violation of these Terms.


  1. Changes to Terms:

ONO reserves the right to update or modify these Terms at any time. You are responsible for regularly reviewing these Terms to stay informed of any changes.


  1. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of England and Wales. 


  1. Contact Information:

If you have any questions or concerns about these Terms or the App, please contact us at compliance@onoapp.co 


  1. Entire Agreement:

These Terms constitute the entire agreement between you and ONO regarding your use of the App and supersede any prior agreements or understandings.


Effective date: 26th November 2023

Version: 261123.v1